Sodeno19 takes user privacy very seriously. This document clearly explains what data we collect, how it is used, who can access it, and your rights as a user of our platform in Malaysia.
Last updated: January 2026Our approach to privacy is more than just a document — it is a daily practice that governs every system within the sodeno19 platform
Every piece of data transmitted between your device and sodeno19's servers is encrypted using 256-bit SSL technology — the same standard used by Malaysia's leading banking institutions. Data at rest on our servers is also encrypted with an additional layer for double protection.
Sodeno19 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means our data collection has a clear and lawful purpose, defined retention periods, and you have the right to access and amend your data at any time.
Sodeno19 has never sold, rented, or commercialized our users' personal data to any third party, and we never will. Your data is not our product. We only share data in the limited circumstances described in this Policy, and only when strictly necessary to deliver our services to you.
Through your sodeno19 account settings, you can access, edit and update your personal information at any time. You may also request a full copy of all data we hold about you, or request deletion of your data by emailing our support team.
Sodeno19 has a clearly defined security incident response protocol. In the event of any data breach that may affect user information, we are committed to notifying affected users within 72 hours of detection, in line with industry best practices.
You have the option to control the types of marketing communications you receive from sodeno19, cookie preferences on the website, and data sharing preferences for personalisation purposes. All of these can be adjusted through your account settings or by contacting our support team.
This Privacy Policy ("Policy") describes how sodeno19 ("we", "Platform") collects, uses, stores and protects your personal information when you use the sodeno19.click website and all related services. This Policy applies to all users of the sodeno19 platform in Malaysia.
Sodeno19 is committed to protecting your privacy and complying with all requirements under the Personal Data Protection Act 2010 (PDPA) Malaysia. We believe you have the right to know exactly how your personal information is handled, and we are committed to being fully transparent about this.
Acceptance: By registering an account or continuing to use the sodeno19 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
When you register and use the platform sodeno19, we collect the following information that you provide directly:
When you browse or use the platform sodeno19, our system automatically records certain technical information:
| Data Type | Example | Purpose | Legal Basis |
|---|---|---|---|
| Device Data | Device type, OS, screen resolution | Platform optimization | Legitimate Interest |
| Network Data | IP address, ISP, estimated location | Security & fraud prevention | Legitimate Interest |
| Activity Data | Games played, bets placed, session duration | Personalisation & responsible gaming | Contract |
| Transaction Data | Deposit & withdrawal records (MYR) | Financial compliance & audit | Legal Obligation |
| Cookie Data | Session cookies, language preferences, login | Platform functionality & user experience | Consent |
sodeno19 uses the information collected solely for the following purposes:
With your consent, we may send you information about sodeno19 promotions, bonuses, special offers and platform updates via email or message. You can opt out of marketing communications at any time by using the unsubscribe link in any email or by contacting our support team.
Minimum Purpose Principle: sodeno19 only collects and uses data that is strictly necessary for the stated purposes. We do not collect excessive data or use it for purposes unrelated to the services you use.
sodeno19 does not sell or commercialise our users' personal data. We only share data under the following limited circumstances:
We share necessary data with third-party service providers who help us operate the platform — including payment solution providers (to process Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX transactions), game providers (such as Pragmatic Play, Evolution Gaming), and technical support services. All such providers are bound by strict confidentiality agreements and may only use your data for the specific agreed purposes.
Sodeno19 may be required to disclose user information to Malaysian authorities where mandated by law, court order or a lawful directive from an enforcement body. In such situations, we will endeavour to notify you in advance where permitted by law.
We may disclose information where we believe it is necessary to protect the rights, property or safety of sodeno19, our users or the public — for example, in cases of suspected fraud or serious security threats.
sodeno19 never shares user data with third-party advertisers for targeted advertising purposes. Your gaming activity data is kept strictly confidential.
sodeno19 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, misuse, disclosure, alteration or deletion:
Important: While we take all reasonable steps to protect your data, no security system is completely foolproof. You are also responsible for keeping your sodeno19 account secure by using a strong password and not sharing your login credentials.
Cookies are small text files stored on your device when you visit a website sodeno19. Cookies help our platform remember your preferences, maintain your login session, and deliver a better experience as you browse.
You can control and manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the sodeno19 platform.
Sodeno19 retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy or as required under Malaysian law. Generally:
User data sodeno19 stored on protected servers in data centres that meet internationally recognised security standards. Any cross-border data transfers are subject to appropriate safeguards to ensure a level of protection equivalent to Malaysia's PDPA 2010 is maintained.
As a platform user sodeno19 in Malaysia, you have the following rights under the Personal Data Protection Act 2010:
You have the right to request a copy of all personal data we hold about you. We will process this request within 21 business days.
If you find that your data is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
You may request the deletion of your personal data when it is no longer needed, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
You have the right to receive your personal data in a machine-readable format for transfer to another platform if you wish.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time.
To exercise any of the above rights, contact us at support@sodeno19.click and clearly state your request. We will verify your identity before processing it to protect the security of your account.
Platform sodeno19 is intended for individuals aged 18 and above only. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that we have collected data from a person under 18, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who believes your minor child has registered an account at sodeno19, please contact us immediately at support@sodeno19.click so we can take appropriate action without delay.
Platform sodeno19 may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the sodeno19.click platform and does not cover the privacy practices of any third-party websites you may access through those links.
Sodeno19 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any website you visit outside the sodeno19.click platform.
sodeno19 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. When we make material changes, we will:
Continued use of the platform sodeno19 after the effective date of any amendment indicates your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way sodeno19 handles your personal data, please contact us:
We take every privacy enquiry seriously and are committed to providing accurate, informed responses to each one we receive. Our team is fluent in Bahasa Malaysia and understands the needs of Malaysian users.
For more information about your rights under Malaysia's PDPA, you may refer to the official website of the Department of Personal Data Protection Malaysia. For general platform usage enquiries, please refer to Terms & Conditions us. For responsible gaming concerns, please refer to the Responsible Gaming us.
All transactions are processed in Malaysian Ringgit (RM) with full 256-bit SSL protection
Your data is fully protected. Register a free account today and enjoy a safe, fair and enjoyable online casino experience alongside over 500,000 Malaysian players.
Answers to the most frequently asked questions about privacy and data protection at sodeno19